Accessibility Statement

The National Museum is committed to making the website nationalmuseet.dk accessible, in accordance with the Act on the Accessibility of Public Sector Bodies' Websites and Mobile Applications (hereinafter referred to as 'the web accessibility act').

Do you experience that there is inaccessible content on kronborg.dk/en?

Here you have the opportunity to notify the responsible public authority about the website's non-compliance with the accessibility requirements set out in the Web Accessibility Act. In addition, you also have the option to request information that the responsible public authority may have exempted under section 1, subsection 5 (exemption of content) and section 3, subsection 2 (disproportionate burden) of the act.

You can contact Kronborg if you experience any content on natmus.dk that is not accessible:

You should not provide confidential or sensitive personal information such as social security numbers and health information when contacting the public authority.

The public authority has the option to refer to any evaluation reports.

The public authority informs: No reference to evaluation reports

As a public authority, one must indicate the extent to which one's website complies with the requirements for web accessibility, as set out in the harmonized standard EN 301 549. Compliance status should solely reflect content covered by the law, and not consider content legitimately exempted. The compliance status can be:

1. The website is fully compliant with the law
2. The website is partially compliant with the law (meets most requirements)
3. The website is not compliant with the law (does not meet most requirements)

Does not comply with the Web Accessibility Act

Video content Video content does not always have subtitles and currently lacks descriptive alternative text.

Disproportionate burden

Nothing to report

Not covered by the Act

Nothing to report

Initiatives to achieve a higher level of web accessibility

The public body has the opportunity to describe what it is doing to achieve a higher level of web accessibility on its website.

The public body's description:

In the summer of 2025, the museum launched a new website and focused on web accessibility in this connection. We have an outstanding issue with alternative texts on videos and all images, which we are working to resolve in the coming months.

The Agency for Digitization supervises compliance with the Web Accessibility Act.

Before contacting the Danish Agency for Digitization, you should contact the responsible authority or public body in order to resolve the web accessibility issue. You can do this using the contact information provided at the top of this accessibility statement.

If you find that the authority or public body responsible for the website does not respond satisfactorily to your inquiry, you can send an inquiry to the Danish Agency for Digitization by email at [email protected] or leave a message by phone at 20 16 36 12.

The Danish Agency for Digitization will assess your inquiry and respond within 10 working days.

The Danish Agency for Digitization uses the inquiries as input for its supervisory efforts to ensure compliance with the Web Accessibility Act. For inquiries not related to web accessibility, please contact the relevant authority directly.